Our Services
Comprehensive IT Services to Power Your Business Nationwide
At Infra Hop, we don’t just provide IT support—we deliver scalable, nationwide solutions that enable enterprises to grow, innovate, and thrive. Whether you need managed site care, complex technology rollouts, or full-service staffing, we are your end-to-end IT partner.
Our team is trained to handle roadside situations efficiently, with a friendly and professional approach that takes the stress off your shoulders. Your safety and peace of mind are always our top priorities.
Managed Site Care
Keep Your Operations Running Without Disruption
Downtime can cost thousands of dollars per hour in lost revenue, missed sales, and frustrated customers. Infra Hop’s Managed Site Care services are designed to keep your systems running around the clock with proactive monitoring, SLA-driven response, and nationwide on-site support.
What’s Included:
- Break/Fix Services → Rapid response to system failures and hardware issues.
- Preventive Maintenance → Routine health checks to prevent costly downtime.
- 24/7 Monitoring & Support → Around-the-clock coverage for mission-critical systems.
- Service Level Agreements (SLAs) → Guaranteed response times for peace of mind.
Why It Matters:
With Managed Site Care, businesses experience less downtime, predictable IT costs, and improved performance across every location.
Deployment & Installation
Seamless Rollouts Across All Your Locations
Launching new technology across multiple sites can be complex. Infra Hop makes it simple with structured deployment and installation services that ensure your systems go live on time and on budget.
Our Deployment Services:
- Nationwide Rollouts → Consistent execution across all ZIP codes.
- Certified Project Teams → Experienced professionals who manage end-to-end deployments.
- Hardware & Software Installation → From POS systems to networking infrastructure.
- Real-Time Project Tracking → Visibility at every stage via our Infra Hop platform.
Why It Matters:
Whether opening new retail stores, upgrading healthcare systems, or scaling logistics networks, we help enterprises deploy with confidence and efficiency.
Hardware Procurement
The Right Technology, Delivered When You Need It
Choosing, sourcing, and configuring the right hardware is often a bottleneck for IT operations. Infra Hop simplifies the process with vendor-neutral hardware procurement services tailored to your business needs.
Our Procurement Advantage:
- Vendor-Neutral → We partner with top OEMs (Dell, HP, Cisco, Apple, Samsung, Zebra, and more).
- Configuration Services → Devices are pre-configured, tested, and ready to deploy.
- Nationwide Distribution → Efficient shipping from our central hubs to any U.S. location.
- Inventory Management → Streamlined supply chain support for enterprise-level IT needs.
Why It Matters:
By eliminating vendor lock-in, you get the best technology at the best price, delivered quickly and configured for success.
Staffing Solutions
Scale Your IT Workforce Without the Overhead
Finding, training, and managing IT staff can slow your business down. Infra Hop provides on-demand staffing solutions so you always have the right people in the right place.
Staffing Services We Offer:
- Field Technicians → Available nationwide for on-site service.
- Help Desk Agents → Remote or in-house support for customer and employee needs.
- Project Managers → Oversee large-scale rollouts and service operations.
- Logistics Support → Staff who specialize in inventory, shipping, and hardware logistics.
Why It Matters:
Staffing through Infra Hop gives you the flexibility to grow, without the overhead of hiring full-time employees.
The Infra Hop Platform
Full Control and Visibility Over Your IT Operations
At the core of our services is the Infra Hop Platform—a centralized, intelligent system that integrates workforce management, logistics, and service tracking into a single, easy-to-use hub.
Key Features:
- Real-Time Visibility → Monitor progress of deployments, site care, and support tickets.
- Integrated Logistics → Track hardware shipments, installations, and inventory levels.
- Workforce Management → Assign, monitor, and optimize field technician performance.
- Data-Driven Insights → Reporting and analytics for better decision-making.
Why It Matters:
With the Infra Hop Platform, enterprises gain clarity, transparency, and control, ensuring that IT operations are aligned with business goals.
Why Infra Hop Services Are Different
While many IT providers deliver only one piece of the puzzle, Infra Hop offers a complete ecosystem of services. We combine people, processes, and technology to deliver:
When you choose Infra Hop, you’re not just outsourcing IT—you’re gaining a true technology partner.
Ready to Transform Your IT Operations?
Whether you need ongoing IT support, a nationwide rollout, or end-to-end infrastructure management, Infra Hop has the resources and expertise to deliver results.
Infra Hop – Trusted IT Services, Powered from Austin, TX, Delivered Nationwide.